The provision of consistently high cleaning standards relies on the implementation of strong processes and the efficient management of cleaning staff – particularly difficult in sites where the cleaning is undertaken outside normal business hours.
Milhow has developed a standard operating process which captures the cleaning requirements and schedules for each area of the building and this, together with our training, monitoring and operational processes, will ensure that your building achieves the required standard of cleanliness.
Cleanliness in the working environment is of particular importance, not only from a health and safety perspective but as a reflection of a company's commitment and ability to care for its employees. An analysis of a typical help desk complaints log will reveal more entries for cleaning than any other service area; a sure sign that the success or failure of the FM team is very much reflected in the delivery of this specific service.
What we can do:
- Review the existing cleaning operation and suggest the most efficient manpower structure and scheduling
- Implement agreed changes (including any necessary redundancies)
- Re-train cleaning staff based on an agreed operational process document
- Provide ongoing support in cleaning operations
- Source additional 'specialist' cleaning providers (e.g. exterior cleaning and high level window cleaning)